Sales Support Engineer

Where: Getty Images

Date Posted:

Contact: Victoria Barber

http://www.gettyimagesjobs.com/

£competitive + benefits

The Sales Support Engineer is responsible for partnering with our sales force to bring in-depth technical knowledge of our Media Manager and Image.net bespoke asset management solutions. You will leverage your technical sales skills, including the ability to solicit business requirements; configure system solutions, effectively manage projects and clients as required and deliver business value to the sales function responsible for these services.

Your Next Challenge:

• Support pre-sales activity by providing expertise and guidance on potential solutions
• Manage the implementation of on-line digital asset management systems, leading client implementation projects from start to finish by: extracting key information to understand client business requirements, workflow, and pain points; set-up plan and manage to it; client user training, and configure products in support of identified goals – managing expectations throughout

What You'll Need:

• Significant experience in technical sales support / account management role preferably within an Internet Services and/or hosted application environment
• Experience with digital asset management (DAM), content management (CM), or marketing resource management (MRM) technology highly desirable
• Excellent computer skills and ability to learn and work with a number of internal systems
• A confident presentation style and experience of training clients on technical solutions